Please read these terms and conditions carefully before using the m99y platform. By registering or using our services, you agree to comply with all provisions stated herein.
A summary of the six core principles governing the relationship between m99y and every platform member
Only individuals aged 18 and above are eligible to register and use m99y's services. Registration by underage members is strictly prohibited and any such account will be terminated immediately upon verification.
Each member is fully responsible for the security of their login credentials. m99y will never request your password through any channel. Keep your account information secure and do not share it with anyone.
All deposit and withdrawal transactions are subject to m99y's financial policy. Withdrawals are processed within 1–5 minutes upon completion of identity verification. Minimum and maximum deposit and withdrawal limits are as stated on the platform.
All bonuses and promotions are subject to specified wagering requirements. Promotion abuse, including registering multiple accounts to obtain bonuses, is prohibited and may result in account suspension without notice.
Prohibited activities include fraud, money laundering, use of automated software (bots), dealer collusion, player collaboration to gain unfair advantages, and any form of game manipulation.
M99y reserves the right to amend these terms and conditions at any time. Members will be notified via platform notification or email. Continued use of the platform after an amendment constitutes acceptance of the updated terms.
Have questions about these terms? Visit our FAQ or contact our 24/7 support team.
In these Terms and Conditions, the following terms carry the meanings as stated. "m99y" or "Platform" refers to the m99y.net website along with all services, games and features provided therein. "Member" or "User" refers to any individual who has registered and holds an active account on the m99y platform. "Services" encompasses all gaming products, financial functions, bonuses, promotions and customer support provided by m99y.
These terms and conditions apply to all m99y platform users without exception, including visitors browsing the website without registering. The scope of this agreement covers the use of all sections of the platform, namely Live Casino, Slot Games, Fish Shooting, Sports Betting, the Game Lobby, and all related financial functions.
M99y reserves the right to update, amend, or supplement these terms and conditions at any time without prior notice. However, for material amendments, we will endeavour to notify members via their registered email or an in-platform notice at least 7 days before the effective date.
To register an m99y account, you must meet the following requirements without exception:
During the registration process, you are required to provide your full name, phone number, email address, and any additional information needed for identity verification (KYC). m99y reserves the right to request supporting documents such as a copy of your ID, bank statement, or other documents to verify your identity before authorising any withdrawal.
You are solely responsible for keeping your m99y account username and password secure. Never share your login credentials with anyone, including family members or friends. m99y will not be liable for any losses arising from unauthorized access to your account due to your own negligence.
If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat or email at [email protected]. We will take appropriate action to protect your account, including temporarily freezing access while an investigation is conducted.
M99y accepts deposits via multiple popular payment methods for Malaysia users, including bank transfers via FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and selected cryptocurrencies. All deposits are credited to your gaming account instantly upon confirmation by the payment processor.
Withdrawal requests are processed within 1 to 5 minutes for the majority of cases, subject to the following conditions:
M99y reserves the right to suspend or withhold withdrawals pending further investigation if there are signs of suspicious activity, including unusual betting patterns or potential fraud. In such cases, we will contact the member via their registered email to request additional information.
M99y offers a wide range of bonuses to new and existing members, including welcome bonuses, reload bonuses, weekly cashback, referral bonuses, and festive promotions. Each bonus is subject to specific wagering requirements, which will be clearly stated in the relevant promotion terms.
If m99y detects that a member is exploiting bonuses through low-risk betting techniques contrary to the intent of the promotion (e.g., corner betting to meet wagering requirements), we reserve the right to void the bonus and any winnings derived from it.
All games on the m99y platform are operated in accordance with the rules set by their respective game providers. The specific rules for each game can be accessed directly from the game interface. It is the member's responsibility to understand the game rules before playing.
All casino game outcomes use a Random Number Generator (RNG) certified by independent third-party certification bodies. This ensures every game result is genuinely random and cannot be manipulated by any party. For Live Casino games, human dealers conduct the games under live camera supervision.
If you have a dispute regarding a game result, you must contact the m99y support team within 72 hours of the game date in question. Disputes submitted after this period will not be considered. All game records are stored in our secure database and may be used as reference during any investigation.
M99y has a zero-tolerance policy toward all forms of fraud, manipulation, or platform abuse. The following activities are strictly prohibited and may result in immediate account termination without refund of any remaining balance:
M99y employs a sophisticated 24/7 monitoring system to detect any suspicious activity. Should your account be found involved in any of the activities listed above, we reserve the right to suspend the account, withhold funds, and report the case to the relevant authorities.
M99y is committed to protecting the privacy and personal information of every member. All personal data you provide during registration and use of the platform is collected, stored, and processed in accordance with m99y's comprehensive Privacy Policy. For more information on how we handle your data, please refer to our Privacy Policy ours.
In summary, m99y uses your personal information for the following purposes:
M99y will not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. All data is stored with 256-bit SSL encryption protection and is accessible only by authorised personnel.
A m99y account may be terminated or suspended in the following situations:
You have the right to close your m99y account at any time by contacting our support team. Prior to closure, all eligible balances will be returned to you via your preferred payment method, subject to standard withdrawal conditions. Bonuses that have not met wagering requirements will be forfeited upon account closure.
M99y reserves the right to suspend or terminate any member's account without prior notice if:
M99y services are provided on an "as is" and "as available" basis. While we make every effort to keep the platform running without interruption, m99y makes no guarantee that the service will always be available, free from technical errors, or unaffected by external disruptions beyond our control.
M99y shall not be liable for any indirect, consequential, or special losses arising from the use of our platform, including loss of anticipated profits, service disruptions caused by natural disasters, internet connectivity issues on the user's end, or third-party system failures such as payment processors.
M99y believes online entertainment should remain a fun activity that does not place pressure on your personal or financial life. We provide a range of self-management tools accessible directly from your account:
If you or someone you know is experiencing gambling-related issues, we encourage you to seek professional help. For further guidance and support resources, visit our Responsible Gaming ours.
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where m99y is registered. Any dispute arising from or relating to the use of the m99y platform that cannot be resolved amicably shall be referred to binding arbitration under the applicable international arbitration rules.
By using the m99y platform, you confirm that you have reviewed and complied with all applicable local laws and regulations in your area of residence regarding participation in online entertainment activities. m99y is not responsible for any legal liability arising from use of this platform in jurisdictions that restrict such activities.
If you have any questions, concerns, or feedback regarding these Terms and Conditions, our team is ready to assist you through the following channels:
For frequently asked questions about the platform, games, and your account, you may also refer to our FAQ We strive to respond to all enquiries within 2 business hours.